Terms of service

Payment Terms and Prices

Minimum order is $25. New accounts may be shipped either COD or payment by major credit card. Open credit terms of Net 30 days are available upon credit approval. Past due accounts may be charged 1.5% per month interest. Customers will be liable for all collection costs and attorney fees. Remittance for any or all sales and use tax is the responsibility of the customer. Prices are subject to change without notice.

Delivery

Shipping dates are approximate and are based on prompt receipt of all necessary information from the purchaser. Any delay however occasioned, will not be liability for any loss or damage. Title of possession of items shall not pass to purchaser until full payment has been received and cashed.

Shipping

Shipping and handling charges are FOB Saint Louis, MO. Packages are shipped via UPS Ground, Spee-Dee Delivery or FedEx Ground unless otherwise instructed. UPS automatically insures packages for $100. If you require additional insurance on your shipment, please state the amount of insurance required on your purchase order (standard carrier insurance rates will apply). We reserve the right to ship via the least expensive route. All shortages in shipment must be reported to us within 10 days of receipt of shipment.

Over/Under Shipments

Shipping tolerance for 1-9 piece orders is +/- 1 piece. 10+ piece orders is +/- 10%

Blanket Orders

All items purchased under a blanket order must be released within 1 year of order receipt.

Returns

No goods will be accepted without a Return Goods Authorization (RGA) number. The RGA must be requested within 30 days of original shipment. Any return will be made by customer on a freight prepaid basis. We reserve the right to charge a 20% restocking fee. Custom or modified items are not returnable.